TOWS R RUSS 

ACCIDENT TOWS

MY CAR WAS TOWED TO YOUR YARD AFTER AN ACCIDENT 


YOU CAN PICK IT UP ANYTIME BUT YOU WILL HAVE TO PAY FOR THE TOWING & STORAGE CHARGES (AFTER HOURS FEE MAY APPLY)


YOU CAN CONTACT YOUR INSURANCE COMPANY, LET THEM KNOW WHERE THE VEHICLE IS AND LET THEM HANDLE IT ACCORDING TO YOUR POLICY TERMS


YOU MAY GET PROPERTY OUT OF THE VEHICLE DURING NORMAL BUSINESS HOURS, BUT MAY BE CHARGED AN AFTER HOURS FEE NIGHTS, WEEKENDS, HOLIDAYS


POLICE IMPOUNDS

MY CAR WAS IMPOUNDED BY A POLICE AGENCY


CALL  OUR YARD TO GET CHARGES AS WELL AS TO ASK IF THERE IS A HOLD ON YOUR VEHICLE BY THE POLICE AGENCY WHO HAD IT IMPOUNDED

   

     IF THERE IS A HOLD, YOU WILL BE NOTIFIED BY OUR STAFF AND GIVEN YOUR CHARGES TO DATE

       

          IF THERE IS A HOLD: YOU WILL NEED TO CONTACT THE POLICE AGENCY AND OBTAIN A RELEASE PRIOR TO COMING TO OUR YARD (RELEASE FEES APPLY)


          IF THERE IS NO HOLD ON YOUR VEHICLE, YOU MAY COME TO THE YARD, PAY THE CHARGES, PICK UP THE VEHICLE


PRIVATE PROPERTY IMPOUNDS - SECURITY - TENANT - MANAGER - AGENT - RESPONSIBLE PARTY - ETC...

MY CAR WAS TAKEN FROM WHERE I PARKED IT AND I NEED TO KNOW HOW TO RETRIEVE IT


CALL OUR YARD AND ASK OUR STAFF IF WE HAVE YOUR VEHICLE: A BRIEF DESCRIPTION, PLATE, LAST 4 OF VIN, WHERE IT WAS TAKEN FROM IS REQUIRED


    YOU WILL BE GIVEN THE CHARGES TO OBTAIN THE VEHICLE AND OUR LOCATION: YOU WILL ALSO BE ASKED IF THE VEHICLE IS REGISTERED TO YOU


​     NOTE - AS OF 2011, YOU MUST BE THE REGISTERED OWNER OF THE VEHICLE TO RETRIEVE IT.  THIS MEANS

                 "ONLY" THE REGISTERED OWNER IS ALLOWED TO TAKE THE VEHICLE FROM OUR LOT.  


HAVING THE KEYS DOES NOT MAKE YOU THE REGISTERED OWNER


HAVING YOUR NAME ON THE INSURANCE DOES NOT MAKE YOU THE REGISTERED OWNER


ONLY THE PERSON'S NAME ON THE VEHICLE'S REGISTRATION CARD IS THE REGISTERED OWNER AND ALLOWED TO PICK UP THE VEHICLE FROM OUR YARD


IF YOU ARE THE REGISTERED OWNER:

         YOU WILL COME TO THE YARD, SHOW YOUR VALID DRIVER'S LICENSE AND THE REGISTRATION TO THE VEHICLE AND PAY THE CURRENT CHARGES

         YOU MAY USE A DIFFERENT FORM OF I.D. OTHER THAN A LICENSE, BUT IF YOU DON'T HAVE A LICENSE, A PERSON WITH A VALID DRIVERS LICENSE 

        WILL NEED TO ACCOMPANY YOU TO THE YARD AND DRIVE THE VEHICLE OUT OF OUR LOT


IF YOU ARE NOT THE REGISTERED OWNER OF THE VEHICLE:


         YOU MUST DO ONE OF THESE TWO THINGS:


                   BRING THE REGISTERED OWNER WITH YOU WHEN YOU COME TO PICK UP THE VEHICLE


                  HAVE THE REGISTERED OWNER WRITE A LETTER RELEASING THE VEHICLE TO YOU AND HAVE THAT LETTER SIGNED BY A NOTARY PUBLIC


                  .     THE LETTER SHOULD BE WORDED AS SUCH:


                                           I_____________________________ GRANT PERMISSION TO ________________________________ TO PICK UP MY VEHICLE WHICH IS (BRIEF DESCRIPTION OF THE 

VEHICLE SUCH AS- LAST FOUR OF THE VEHICLE I.D. NUMBER, LICENSE PLATE AND COLOR, MAKE AND MODEL)  FROM TOWS R RUSS, 621 N. MAIN STREET, ORANGE CA. 92886 


NOTE- THIS LETTER MUST BE SIGNED AND STAMPED BY A NOTARY PUBLIC AND FAXED OVER TO OUR OFFICE @ 714-639-3504 OR BROUGHT WITH THE 

             PERSON COMING TO PICK UP THE VEHICLE.  THERE IS NO WAY AROUND THIS PROCESS AS IT IS CALIFORNIA STATE LAW.  WE UNDERSTAND THIS 

            OFTEN CAUSES A GREAT DEAL OF TROUBLE IN COMPLETING THIS PROCESS FOR VARIOUS REASONS, BUT PLEASE UNDERSTAND WE MUST FOLLOW

           THE LAW.  


NOTARY PUBLIC CAN BE FOUND:

ONLINE SEARCH


411 OPERATOR SEARCH


FEDEX / KINKOS  - SOME MAILBOX ETC.. - MAILBOX AND OFFICIAL LETTER STORES, ETC.......


THERE ARE MOBILE NOTARY PUBLIC SERVICE AVAILABLE AS WELL; HOWEVER, YOU MUST SEARCH ONE IN THE AREA


IF YOUR VEHICLE WAS TOWED FROM THE CITY OF FULLERTON:

    YOU MUST OBTAIN A POLICE RELEASE FROM THE FULLERTON POLICE PRIOR TO RETRIEVING YOUR CAR






AFTER HOURS RELEASES ARE AVAILABLE; HOWEVER, YOU MUST PAY THE AFTER HOURS FEE

    AFTER HOURS FEE RATES ARE SET BY EACH CITY WE TOW FROM AND WILL VARY DEPENDING ON WHERE 

    YOUR VEHICLE WAS TOWED FROM


WEEKENDS & HOLIDAYS WILL ALSO WARRANT AN AFTER HOURS FEE


WHEN YOU PICK UP YOUR VEHICLE:


    YOU WILL BE GIVEN: (OTHER THAN POLICE TOW)


         A COPY OF THE TOW AUTHORIZATION (PERSONAL INFO BLACKED OUT FOR SECURITY)


        TIME THE VEHICLE WAS TOWED AND WHERE FROM AND IF APPLICABLE A PHOTO OF THE VIOLATION


         A BREAKDOWN OF THE CHARGES TO OBTAIN YOUR VEHICLE 


        A RECEIPT OF PAYMENT METHOD AND COPIES TO TAKE FOR YOUR RECORDS





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